Google made big waves in the mobile industry early in the year, and the effects of those waves are being felt quite hard by some users. The Nexus One's release has gotten off to kind of a rocky start.
Google Nexus OneThe issues plaguing customers of the much-anticipated Google phone have been widely publicized. Most of the gripes have dealt with Google's customer service (or lack thereof) for the device, and trouble with 3G connections. More recently, however, complaints of outrageous early termination fees have popped up.
The trouble for users is that if they got the Nexus One with a two-year contract from T-Mobile, they end up having to pay about $550 to terminate early. The thing is, they have to pay T-Mobile's regular fee, but they also have to pay Google a fee. Needless to say, that has caught some people off guard.
Google's fee is a $350 "Equipment Recovery Fee". It applies to customers who cancel their contracts within the first 120 days.
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