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How to Use Social Media for Crisis Management


Crisis situations are never fun, but in this day and age of social media, they can be especially challenging for brands. Today, consumers have smartphones and cameras that enable them to publish information to the world as it happens, which could easily turn a bad situation into a crisis.
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SOPA Meets Massive Resistance
By Chris Richardson

The Stop Online Piracy Act, or any of its many variations, something WebProNews has discussed before, is finally meeting a great deal of resistance as various online movements, and the long-awaited push back from entities like Google, Facebook, and Mozilla have (finally?) decided to throw their own weight around.

Where do you stand concerning the Stop Online Piracy Act? Do you side with the web giants or the government? Does the power SOPA give to stop piracy go too far? Let us know what you think in the comments.

It looks like the American public is also getting wise about the consequences of such a bill to pass, as the SOPA acronym is currently the top Google Trend. One hopes this isn't a case of too little, too late. The resistance that's getting the most coverage has to do with the rebellious responses of a consortium of well-known — and powerful — web companies, all of which banded together to create the following letter as their opening means of disagreement.


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